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--- iceclient:webstart [2014/04/21 17:14]
rockfire created
+++ iceclient:webstart [2014/04/21 21:40] (current)
rockfire [Anything Else]
@@ Line 1: / Line 1: @@
 ====== Troubleshooting the Web Start Launcher ======
-Iceclient is recommended to be launched through Web Start, as this keeps it automatically up to date.
+The Iceclient Web Start launcher is the recommended way to start the client, as this keeps it automatically up to date.
-If you encounter problems with this method, check that :-
+===== Known Issues =====
+==== 1. Application Blocked By Security Settings ====
+You will receive this error if you have your Java security settings too high for Iceclient to run. Because I have not yet purchases a code signing certificate, the client is "unsigned" code. This means it triggers additional warnings and restrictions.
+{{:iceclient:error-application-blocked.png|}}
+To fix this, you can either lower your Java security setting to **Medium**, or add a site exception for **http://armouree.vm.bytemark.co.uk**. This is done in the [[iceclient:javacontrolpanel|Java Control Panel]].
+==== 2. Security Warning ====
+You will receive this warning, again because there is no signed code.
+{{:iceclient:error-security-warning.png|}}
+This scary message is just a warning, and does not prevent the application from running. Simply click on the checkbox and press **Run**.
+//Don't blindly accept this. The warning is there for a reason making you question whether the code you are about to run is from a trusted source, i.e. me. All I can say is I have not knowingly included anything bad.//
+===== Anything Else =====
+For All Other Problems
   * You have an up-to-date Java runtime installed. You can download the latest from [[https://www.java.com/en/download/|here]].
-  * Try removing the 'cached' application. This will force web start to download everything again. To do so, locate the Java control panel (there is a link in Windows control panel, or use the 'jcontrol' command on other operating systems). In there, locate Temporary Internet Files, then the View button. From the window that pops up, you can remove installed Web Start applications.
+  * Try removing the 'cached' application. This will force web start to download everything again. To do so, locate the [[iceclient:javacontrolpanel|Java Control Panel]]. In there, locate **Temporary Internet Files**, then the **View** button. From the window that pops up, you can remove installed Web Start applications.
-More to follow.

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