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====== Troubleshooting the Web Start Launcher ======

The Iceclient Web Start launcher is the recommended way to start the client, as this keeps it automatically up to date. 

===== Known Issues =====

==== 1. Application Blocked By Security Settings ====

You will receive this error if you have your Java security settings too high for Iceclient to run. Because I have not yet purchases a code signing certificate, the client is "unsigned" code. This means it triggers additional warnings and restrictions.

{{:iceclient:error-application-blocked.png|}}

To fix this, you can either lower your Java security setting to **Medium**, or add a site exception for **http://armouree.vm.bytemark.co.uk**. This is done in the [[iceclient:javacontrolpanel|Java Control Panel]].

==== 2. Security Warning ====

You will receive this warning, again because there is no signed code. 

{{:iceclient:error-security-warning.png|}}

This scary message is just a warning, and does not prevent the application from running. Simply click on the checkbox and press **Run**.

//Don't blindly accept this. The warning is there for a reason making you question whether the code you are about to run is from a trusted source, i.e. me. All I can say is I have not knowingly included anything bad.//


===== Anything Else =====

For All Other Problems

  * You have an up-to-date Java runtime installed. You can download the latest from [[https://www.java.com/en/download/|here]].
  * Try removing the 'cached' application. This will force web start to download everything again. To do so, locate the Java control panel (there is a link in Windows control panel, or use the **jcontrol** command on other operating systems). In there, locate **Temporary Internet Files**, then the **View** button. From the window that pops up, you can remove installed Web Start applications. 

More to follow.
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